Data processing addendum summary for KB Sentinel pilots and launch review.
This page summarizes the current data-processing posture for Marketplace review, buyer diligence, and early pilot conversations. It is not yet the final counsel-reviewed DPA for public launch.
KB Sentinel processes Confluence article titles, metadata, and reduced excerpts, plus derived findings, repair drafts, score history, scan jobs, and support-signal metadata needed to prioritize knowledge-base defects and draft suggested repairs.
ResolveLoop expects to act primarily as a processor or service provider for customer-provided End-User Data in connection with KB Sentinel. Final GDPR and CCPA role language still requires counsel review.
Launch subprocessors are Atlassian Forge for hosted storage and application runtime, plus an external drafting service when AI-assisted drafting is enabled by the customer.
Forge-hosted app data follows Atlassian-hosted retention behavior. Current launch planning assumes retained app data is recoverable for up to 28 days after uninstall, consistent with Atlassian Forge documentation.
If AI-assisted drafting is enabled, selected article excerpts, finding summaries, and related metadata may be processed by an external drafting service outside the EEA. Final transfer-mechanism language and regional addenda still require legal review before GA.